pmk88 Privacy Policy

pmk88 is an online casino platform serving players in Myanmar. We take the security and privacy of your personal data very seriously.

This Privacy Policy explains what data pmk88 collects, how it is collected, stored, processed, and protected when you access and use the pmk88.org website. By continuing to use our platform without reading this policy, you are considered to have agreed to the terms set out in it.

We collect players' personal information to provide our services and improve the platform. The types of information collected are as follows—

2.1 — Information provided during account registration

• Name, date of birth (for age verification), contact phone number
• Email address
• Payment-related account details for KBZPay, Wave Money, AYA Pay, Bank Transfer
• User registration information (Username)

2.2 — Deposit and withdrawal information

• Transfer amount, method (KBZPay • Wave Money • AYA Pay • Bank Transfer), and financial transaction records
• Deposit and withdrawal records and timestamps

2.3 — Game activity records

• Games played, bonus usage records
• Session duration records and dispute resolution records

2.4 — Technical information

• IP address, browser type and version
• Device type (phone, computer), Operating System
• Login time, session duration, and file-type Log Files
• Cookies and site interaction records

pmk88 obtains your personal information through the following methods—

3.1 — Information provided directly

This is information you provide yourself when registering an account, making deposits or withdrawals, contacting us via Live Chat, and requesting bonuses.

3.2 — Automatically collected information

While you browse the website, our servers automatically record technical data related to your browser and device. This collection is carried out using session cookies, log files, and similar technologies.

3.3 — Information received from payment partners

Payment platforms such as KBZPay, Wave Money, and AYA Pay send us financial transaction information. That information is used solely for payment processing.

We use the personal information collected only for the following purposes—

• To verify account registration
• To process deposits and withdrawals smoothly
• To correctly award bonuses, promotions, and VIP rewards
• To provide players with 24/7 Live Chat support
• To carry out security checks and prevent fraudulent activity
• To review and improve platform performance
• To meet legal requirements and local compliance obligations
• To send you transaction-related communications (such as deposit confirmation notifications)

pmk88 does not sell, rent, or share your personal information with third parties for unrelated purposes.

Cases where information may be shared—

• Payment service providers — Information is shared only to the extent necessary to process KBZPay, Wave Money, AYA Pay, and bank transfers.
• Legal requests — We may disclose information when strictly required to comply with a court order, legal proceedings, or applicable legal demands.
• Platform protection — We may share information with relevant specialists when necessary to protect against fraud, cyber attacks, or security threats.
• Technology contractors — Specialists providing server operations, security audits, and software support may have limited access only to the extent needed to deliver their services.

All these third parties have Data Processing Agreements in place with us and are required to comply with personal data protection standards.

The pmk88 website uses cookies and similar technologies to deliver the best possible service.

Cookie types

• Essential Cookies — These cookies are required for the website to function (Login Session, payment tracking). Disabling them will prevent the site from working properly.
• Functional Cookies — These cookies remember your preferences (language selection, display settings).
• Analytics Cookies — These cookies collect data on browsing patterns and which pages are visited most. The information is used to improve our services.

You can review and disable cookies through your browser settings. However, disabling essential cookies may limit certain services.

We have put in place technical and organisational security measures to protect your personal information—

• SSL Encryption — All data transmitted between the website and players is protected with TLS/SSL encryption.
• Access Control — Personal information is accessible only to staff who need it, following the Least Privilege Principle.
• Encrypted Storage — Payment-related data and passwords are hashed and stored in encrypted form.
• Security Audits — Regular security audits are carried out and an Incident Response Plan is in place.
• Staff Training — Staff receive regular training on handling personal information.

We retain personal information for as long as necessary to fulfil its purpose, or for as long as required by law.

• Account Information — Retained for the legally required period after the account is closed.
• Financial Transaction Records — Retained in accordance with applicable financial regulations.
• Game Play Records — Retained for the duration of our service and beyond, until any related disputes are resolved.
• Technical Log Files — Server log files are retained for up to 90 days and then deleted.

Once the retention period expires, personal information is securely deleted or anonymised so that no individual can be identified.

Every pmk88 player has the following rights regarding their personal information—

9.1 — Right of Access

You may ask what personal information we hold and request a copy of it.

9.2 — Right to Rectification

You may request correction of inaccurate or incomplete personal information via Live Chat or by emailing [email protected].

9.3 — Right to Erasure (with limitations)

You may request deletion of your personal information, without affecting our legal obligations or duty to retain financial transaction records. We will respond with our decision within 3 days.

9.4 — Right to Restriction

You may request that use of your personal information be restricted while its accuracy is being verified.

9.5 — Right to Object

If you do not wish your personal information to be used for marketing purposes, you may request that it be blocked.

To exercise any of these rights, contact us via 24/7 Live Chat or write to [email protected].

pmk88 services are available to users aged 21+ only. We do not knowingly collect personal information from anyone under 21. If we become aware that information has been collected from a person under 21, it will be deleted immediately and the account will be closed.

If you become aware that a person under 21 has had their information collected, please notify us immediately at [email protected].

pmk88 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date on this page will be revised accordingly.

If the policy changes, players will be notified via the contact address linked to their account. Continued use of our services after any change will be considered acceptance of the updated policy.

If you do not agree with a policy change, you may contact us through our support channels to close your account or raise your concern.

If you have any questions, requests, or anything you'd like to let us know regarding this Privacy Policy, please get in touch with us—

• 24/7 Live Chat — Contact us directly in Burmese via the Live Chat on the website
• [email protected]

We will respond to all privacy-related requests and do our best to assist you as fully as possible.